Refund policy

Returns & Refunds Policy

We want you to be completely happy with your purchase. If you experience any issues, please contact us within 30 days of receiving your order.

We offer a full refund or replacement if:

• Your item arrives damaged or defective
• You receive the wrong item
• Your order never arrives

How to request a refund: Email us at [Bricks.giggles@gmail.com] with your order number and a photo of the issue. Our team will review your request within 2–3 business days and provide a return address if required.

Returns: Approved returns should be sent to our fulfilment warehouse. A return address will be provided upon approval. Return shipping costs are the responsibility of the customer unless the item is faulty or incorrect.

Please note:

• We do not accept returns for change of mind
• Refunds are processed back to your original payment method within 5–10 business days